Activity Commands

Here is an overview of all Conclude commands that can be used in activity channels that have been created by Conclude apps.

Quick reference

• Conclude the activity /c conclude
• Edit activity settings /c edit
• Assign ownership /c owner
• Invite people /c invite
• Rename channel /c rename
• Severity setting /c severity
• Inactivity timer /c timer
• Set a deadline /c deadline
• Share an activity /c share
• Delete an activity /c delete
• Eject an activity /c eject

See below for detailed explanations for each command.

Conclude the activity

• /c conclude opens a dialog where you can enter a conclusion and close the activity.

Edit activity settings

• /c edit opens a dialog where you can edit all activity settings (attributes).
• /c edit subject opens a dialog where you can edit the activity’s subject attribute.

Assign ownership

The owner is an individual who is responsible for the activity. Notice the owner must be a member of the activity channel.

• /c owner <@user> assigns ownership of the activity.
• /c owner displays the current owner.
• /c owner clear marks the activity as unassigned.

Example:

• /c owner @louise assigns ownership of the activity to Louise.

Invite people to activity channels

This invite command is an alternative to the built-in Slack /invite command. The Conclude version lets you invite several team members at once, and even invite people who are members of channels and Slack user groups.

• /c invite <@user> <@usergroup> <#channel> invites users, channel members and members of user groups.

Examples:

• /c invite @sandra @jim invites two team members.
• /c invite @sales-east invites everyone in a Slack user group.
• /c invite #devops #management invites the members of two Slack channels.

There is no limit to how many individuals you may invite to an activity.

Rename the activity channel

Rename the activity channel that was created by Conclude. Using /c rename is equivalent to using the built-in Slack /rename command except that the Conclude version works on both mobile and desktop versions of Slack

Slack channel names are limited to 80 characters, and may include lower case non-Latin letters, numbers, underscores (_) and hyphens (-).

Tip: Use a pattern to differentiate Conclude activities from regular Slack channels.

• /c rename <channel name> renames the activity channel.

Example:

• /c rename _incident-4211

Severity level

The severity describes the severity level of an activity, and is mainly used for managing incidents.

• /c severity <severity> sets the severity level for the activity.
• /c severity displays the severity level.
• /c severity clear removes the severity setting.

Examples:

• /c severity critical sets the severity level to critical.

Severity levels:

1. Critical
2. High
3. Moderate
4. Low
5. Unknown
6. None (removes the severity setting)

Inactivity timer

The inactivity timer sends reminders to an activity channel if there have been no comments during a specific time period. It reduces delays and shorten incident resolution times and is configurable to your organization’s preferences.

• /c timer opens a Slack dialog where you can start or stop an inactivity timer.

Deadlines

Set a deadline to create urgency. An automated notification will be sent to the team when the countdown timer is 20% from reaching zero, but at most 24 hours before the deadline. For example, if you set a deadline in 10 hours, you’ll get a reminder in 8 hours. If you set a deadline in a week you’ll get the notification exactly 24 hours before the deadline expires.

Deadlines are always expressed in your local timezone.

• /c deadline <deadline> sets a deadline for a future date/time.
• /c deadline displays the deadline.
• /c deadline clear removes the deadline.

Examples:

• /c deadline tuesday at 4pm
• /c deadline tomorrow
• /c deadline in 4 hours
• /c deadline Friday noon
• /c deadline October 3 at 4pm

Share a link to the activity

You can share a link to the activity using the /c share command. It will generate a URL that your team members can open, unless it’s a private activity which they cannot access. People outside your Slack workspace cannot access the shared activity since it requires login access to the workspace.

Example:

• /c share

Here is a link to the activity: https://conclude.io/id/i5H5jvp2H

A typical use of this link is to store it in Trello, Jira etc. as a link to a Conclude activity.

Delete an activity

Use the command /c delete to delete an activity. Conclude shows you a confirmation dialog that asks if you really want to delete the activity before actually deleting it.

Warning: After an activity has been deleted, there is no way to restore it.

Danger zone: You can delete an activity quietly without a confirmation dialog by typing /c delete -q.

Eject an activity

Convert an activity to a regular Slack channel by using the /c eject command. This is useful if you want to continue using the channel as a permanent Slack channel and not as a temporary activity channel.

You may also want to rename the channel, or at least remove any underscore (_) prefix so the channel is not confused with other Conclude activities.

Warning: Ejecting an activity is irreversible. You cannot convert it back to a Conclude activity.